Delivery Policy – Effective January 4, 2025
At Flexrapic, we are committed to providing a smooth and efficient delivery process to ensure that your photography equipment arrives quickly and safely. Whether you’ve purchased a camera, lens, or accessory, we want your experience to be hassle-free from start to finish.
Order Processing Time
All orders placed with Flexrapic are processed within 1-2 business days, excluding weekends and holidays. Once your order is processed, we will send you a confirmation email with tracking information, so you can monitor the status of your shipment.
Delivery Methods
We offer several delivery options to meet your needs:
- Standard Delivery: Reliable and affordable, with an estimated delivery time of 5-7 business days.
- Expedited Delivery: For faster shipping, we offer delivery within 2-3 business days.
- Priority Delivery: Need it urgently? We offer next-day delivery to most U.S. locations.
Delivery times may vary depending on your location and the time of year, especially during peak seasons.
Shipping Fees
- Free Standard Shipping on orders over $100.
- For orders under $100, shipping fees will be calculated at checkout based on your location and chosen shipping method.
Shipping Restrictions
Currently, Flexrapic ships only within the United States. For international shipping inquiries, please contact us at info@flexrapic.com for more information.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately at info@flexrapic.com or call (707) 265-8785. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
Delivery Delays
While we strive to meet our delivery timeframes, delays may occur due to weather, holidays, or other unforeseen circumstances. If any delays occur, we will notify you and work to resolve the issue as quickly as possible.
At Flexrapic, we are committed to providing an excellent delivery experience. For any questions or concerns about your order, please feel free to contact us at info@flexrapic.com or call (707) 265-8785.