Payment Policy – Effective January 4, 2025

At Flexrapic, we aim to make your shopping experience as smooth, secure, and convenient as possible. Our payment policy ensures your transactions are handled quickly and safely, giving you confidence while shopping for the best photography equipment available.

Payment Methods

We offer a variety of payment options to suit your preferences:

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: For a fast and secure checkout process, we also accept PayPal.
  • Bank Transfer: Payments via bank transfer are accepted; please include your order ID for quicker processing.
  • Cash on Delivery (COD): Available for local orders in Boothbay Harbor, Maine, where payment can be made in cash upon delivery.

Payment Processing

  • Credit/Debit Cards & PayPal: Payments are processed instantly, ensuring your order is confirmed quickly.
  • Bank Transfers: Payments made via bank transfer typically take 1-2 business days to process after funds are received.
  • COD Payments: Payments are processed at the time of delivery.

Refund and Cancellation Policy

At Flexrapic, we are committed to your satisfaction. We offer:

  • Full Refunds: For canceled orders before shipping or for returned items in their original condition within 7 days of receiving your order.
  • Partial Refunds: Available for items with minor defects where customers choose to keep the product.

To request a refund or cancellation, please contact us at info@flexrapic.com or call (707) 265-8785.

Payment Security

We take your security seriously. All transactions are encrypted using SSL technology to ensure your payment information is protected. We also comply with PCI DSS standards, ensuring your data is safe throughout the payment process.

Payment Issues

If you encounter any payment issues, such as declined transactions or errors, please reach out to us immediately. Our customer support team is here to assist you with prompt resolution. Contact us at info@flexrapic.com or call (707) 265-8785.

At Flexrapic, we’re committed to providing a secure, efficient, and pleasant shopping experience. Shop confidently knowing your payments are handled with the highest level of security.