Sales Policy

Welcome to Flexrapic
Effective Date: December 27, 2024

Thank you for choosing Flexrapic for your photography needs. This Sales Policy outlines the terms and conditions governing purchases made through our website. By placing an order with Flexrapic, you agree to the terms described herein.

Contact Information

1. General Terms

1.1. Flexrapic provides high-quality cameras and photography accessories for enthusiasts and professionals.
1.2. This Sales Policy applies to all products purchased directly through our official website, flexrapic.com.
1.3. We reserve the right to update this Sales Policy without prior notice. Changes will take effect upon posting to the website.

2. Product Availability

2.1. All products are subject to availability. While we strive to keep our inventory updated, certain items may occasionally be out of stock.
2.2. In case of unavailability, we will notify you promptly and offer a suitable alternative or a full refund.

3. Pricing and Payment

3.1. Prices listed on our website are in USD and are subject to change without notice.
3.2. Accepted payment methods include Visa, MasterCard, American Express, PayPal, and other secure options available on our checkout page.
3.3. Flexrapic ensures secure payment processing by utilizing encrypted payment gateways.

4. Order Confirmation

4.1. Once your order is placed, you will receive an email confirmation with the details of your purchase.
4.2. Please review the confirmation email to ensure accuracy. Contact us immediately at info@flexrapic.com for corrections.

5. Shipping and Delivery

5.1. Orders are processed within 1-2 business days of confirmation.
5.2. Standard delivery timelines range from 3-7 business days within the United States. International shipping times may vary.
5.3. Shipping fees are calculated during checkout and vary based on location and delivery method selected.

6. Returns and Refunds

6.1. Flexrapic accepts returns for unused, unopened products within 30 days of purchase.
6.2. To initiate a return, contact our support team at info@flexrapic.com. Include your order number and reason for return.
6.3. Refunds will be processed within 7-10 business days of receiving the returned product.

7. Warranty and Repairs

7.1. Flexrapic cameras include a standard 12-month manufacturer warranty.
7.2. For warranty claims or repairs, please reach out to us with proof of purchase.

8. Customer Support

8.1. Our customer service team is available Monday to Friday from 9:00 AM to 6:00 PM PST.
8.2. Contact us via hotline at (707) 265-8785 or email at info@flexrapic.com.

Legal Notice

Flexrapic adheres to all applicable consumer protection laws. For further information, please refer to our Terms and Conditions and Privacy Policy.

If you have any questions about this Sales Policy, please don’t hesitate to reach out to us at info@flexrapic.com.